How to fix Reddit chat window issues

Some Reddit users say their chat window isn’t working. They can’t access or start a new chat on Reddit’s website or mobile app. The direct chat window won’t open or load, and the chat message window is gone.

Reddit is a place to find like-minded people. Join communities that discuss what interests you. This lets you engage in discussions and answer questions. It is an online discussion forum. Subreddits cover many subjects and categories, which can be joined or created. This aids the community’s growth.

Reddit chat window error

On the Reddit website via desktop, when users try to open a chat window, it shows “Receiving a message” . On the other hand, mobile users see an error message. “Let’s try again. Ouch! Something went wrong and the chat is not loading. Please try again.”

When you want to join subreddits, take part in discussions, join a chat, or start a private message with someone you want to talk to privately, it’s very frustrating to run into this kind of error or problem. There are many things that can cause problems, but there are also ways to get rid of the error and fix it.

How to fix chat window issue on desktop or mobile

A common reason why the Reddit chat window won’t open or load is that the Reddit server is having trouble. There are times when the Reddit server goes down, which makes it hard for people to use the site. If this is the case, there is nothing you can do about it except wait for Reddit to fix the problem and make chat work again.

The Reddit error could have been caused by other things. Look at the other ideas below.

Option #1 – Switch to the Reddit app or browser

If you get an error when you try to use Reddit on your Windows PC or Mac, you can try a different browser. Sometimes the problem is with the browser, so switching to a different one will help. If that doesn’t work, you can try using the Reddit app on your iPhone or Android phone.

  • If you don’t have the Reddit app on your phone, go to the Google Play Store or the App Store.
  • Look for Reddit and choose the Reddit app in the developer section of Reddit Inc.
  • Then you need to download the social media app for iOS or Android.

Option #2 – Disable your antivirus on your desktop

If you’re using Reddit on a Windows 10 computer, please turn off Microsoft Defender for a while and try again.

  • Start up the menu of settings.
  • Go to the section called Updates and Security.
  • Choose Windows Security.
  • Click Virus & Threat Protection.
  • Go to Manage Settings.
  • Find protection that works in real time.
  • Put the button where it says “off.”

You can also temporarily turn off a third-party antivirus program to see if that gets rid of the error.

Option #3: Turn off and back on your network device.

When you turn your device off and on again, it will restart its processes and reconnect to the network.

  • Close any apps that are running and turn off your device.
  • Put your router and modem to sleep.
  • At least one minute should pass before you plug them back in.
  • Try Reddit again after you are connected to the Internet.

Option 4: Clear your browser’s cache.

  • You can first clear the browser’s cache.
  • Go to your browser’s settings menu and click on advanced options. 
  • Find Clear browsing data and choose cookies, cache, and browsing history.
  • Click the button that says Clear cache.

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